①Our customer service team is based in Japan & Hong Kong.

②Our office hours are 9am-5pm (local time) - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin.

③Please be patient my friend, we are doing our best to get back to you as fast as possible. Please do not send multiple emails as this could delay our response time. 

Our Business Address:
1702 WAZEE ST DENVER, CO 80202

Support Email:

service@peonyelf.com